Return & Refund Policy

We want you to feel confident when shopping with StylePurse. If you need to return an item, please review the guidelines below.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be in the same condition you received it, unworn or unused, with tags attached and in its original packaging. You will also need proof of purchase.

How to Request a Return

To start a return, contact us at support@stylepurse.shop with your order number and the reason for the return. Please contact us before sending anything back. Returns sent without prior approval may not be accepted.

Return Shipping

For returns due to a change of mind, ordering the wrong item, or another reason not caused by an issue with the product, the customer is responsible for the return shipping cost. StylePurse does not charge a restocking fee.

If you receive an item that is defective, damaged, or different from what you ordered, please contact us as soon as possible. After we review the issue, StylePurse will cover the return shipping cost when the return is approved.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at support@stylepurse.shop and include your order number and clear photos of the issue when possible. We will review the information and provide the appropriate next steps.

Non-Returnable Items

We do not accept returns for items that have been worn, used, washed, altered, damaged after delivery, or returned without their original tags or packaging when those were included with the order.

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

We do not offer direct exchanges. If you would like a different item, please request an eligible return and place a new order after the return is approved.

Refunds

Once your approved return is received and inspected, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method.

Please allow up to 10 business days for us to process an approved refund. Your bank or payment provider may require additional time to post the refund to your account.

If you have not received your refund after the applicable processing period, please contact us at support@stylepurse.shop.

Contact Us

If you have questions about returns or refunds, contact StylePurse:

Email: support@stylepurse.shop
Phone: +1 (732) 630-5494
Business Address: 2 Kent Ct, Jackson, NJ 08527, United States

We aim to respond to customer service inquiries within 24 hours.